Return & Exchange

If your order contains errors or defective goods, we will, of course, take back the product and refund your money or send you a new product.

Please note, that customized items are unable to return or exchange.

Return & Exchange

For domestic orders, we allow a return policy within 60 days since you purchased your order for a full refund if you are just unsatisfied with either the appearance or quality of the product. You need to pay for the return shipping cost. Of course, an exchange is available.

Easy Returns

In order to save you time, we make returns rather easy. If you decide to return your goods, you just need to:

  • Contact us within 60 days of you making the purchase.
  • Repackage your order, and remember to include proof of your purchase and other accessories.
  • Go to your local post office and get your package shipped. Remember to ask for proof of the posting label.
  • We will refund your order price after we receive your return parcel.

To help us keep our promise – we ask you to do a couple of things...

1. Don’t make a large order until you have made some kind of test!
If you are a little unsure about sizes, colors, cuts, or printing & stitching techniques – submit a test order before making the big purchase!

2. Check your order’s e-mail confirmation immediately!
If you see any mistake or have picked the wrong design, follow the link in the order confirmation e-mail and cancel the order immediately. Registered users can view their previous orders, edit them and re-order certain items.

3. Order as soon as possible if you need your order for a specific date.
We are fast, but we cannot guarantee that your order will arrive at your door the very next day. Sometimes there can be delays due to design errors or stock issues. We cannot accept a shirt being a day late for your grandmother’s birthday as a reason for return.